FAQS + Policy

  • All sales are considered final.

  • To pick up your wares at the local studio use the code "CHICO" at checkout.

  • Any breakages in transit will be replaced or a refund will be issued.

  • If you are ordering from outside the U.S. please shoot me a message here to discuss shipping.

  • All items sold by Charlene Abinante are food safe.

  • Wares made of ceramic are microwave and dishwasher safe. No hand washing is necessary although it is recommended.

  • Ready to ship items will be sent out 2-3 days after the order is placed. 

By purchasing Charlene Abinante products you are acknowledging that:

  • All wares are made with attention to detail including remnants of the hand at work and intentional "imperfections."

  • Each item is handmade and will show marks of this process. Each piece is unique, bearing the same colors and similarities, with differences in applications of glaze and slight variations in size. 

  • Items are food safe, dishwasher and microwave friendly.

    Lastly,
Please remember to be kind when purchasing handmade. These items are loved from the minute they are made to the second they are sent out to you. You are bringing a piece of myself into your home.